Keeping
Indianapolis
Comfortable Since 1986.
Family-owned. NATE-certified. On call when your furnace quits at 2am. Same crew that fixed your neighbor's AC last summer.
Same-day service in 9 of 10 cases. 30-day labor warranty on every repair. We answer the phone.
Years serving Indianapolis families
NATE-certified technicians on staff
Service trucks in our fleet
Emergency dispatch, year-round
What we do.
AC Repair
AC won't cool, blowing warm air, won't turn on. Same-day service in 9 of 10 cases. $89 diagnostic credited to repair.
Read more →Furnace Install
Full furnace replacement, Carrier-authorized, financing available. Most installs done in one day with permits pulled.
Read more →Maintenance Plans
Comfort Club: two tune-ups a year, priority dispatch, 15% off repairs. $18.95/month per system. Cancel any time.
Read more →Indoor Air Quality
Whole-house humidifiers, media filters, UV coil sanitizers, ERV/HRV ventilation. Cleaner air, controlled humidity.
Read more →24/7 Emergency
Heat out at 11pm. AC out in August. Our dispatcher answers and a tech is rolling in about 90 minutes across the metro.
Read more →The Comfort Club. Two visits a year. One predictable bill.
Most furnace and AC breakdowns are preventable. Dirty blower wheels, clogged condensate lines, weak capacitors, low refrigerant — we catch all of them on a tune-up before they leave you sweating in August or freezing in February.
Comfort Club members get two scheduled visits a year (spring AC tune-up, fall furnace tune-up), 15% off any repair, priority dispatch when the heat wave hits, waived overtime fees on after-hours calls, and a multi-year price lock if you sign a three-year agreement.
$18.95/mo per system or $199/yr · cancel any time Read the full plan →Why Indianapolis families call us back.
Real techs, not 1099 referrals.
Every Northway tech is a W-2 employee, NATE-certified, background-checked, and wears the same uniform you saw last time. We don't subcontract emergency calls to whoever's available. The person on your driveway tonight is the same person who'll handle your tune-up next April.
Up-front pricing in writing.
$89 diagnostic fee, credited to any repair you approve. Repair quotes given before we start, in writing, on a tablet — you sign or you don't. No "while we're in there" surprises, no $400 add-ons after the panel goes back on. The number we quote is the number on the invoice.
30-day labor warranty.
Every repair carries a 30-day labor warranty in addition to the manufacturer's parts warranty. If the same problem comes back inside 30 days, we come back free — no diagnostic fee, no callout fee, no argument. That's how confident we are in the work.
What Indianapolis is saying.
"Called at 10pm on a Wednesday with no AC and a 3-year-old in the house. Dispatcher answered on the second ring. Tech showed up before midnight, had a new capacitor on the truck, cool air by 12:30. $89 diag plus $215 part — same price he'd quoted me on the phone."
Marie K. · Broad Ripple · April 2026
via Google
"Got three quotes on a furnace replacement. Northway wasn't the cheapest but Dan himself came out, walked the basement with me, explained why a 95% AFUE two-stage made more sense for our 1920s Carmel home than the bigger unit the other shop pushed. Install crew was on time, clean, done in a day."
Tom P. · Carmel · March 2026
via Google
"Comfort Club for three years now. Eddie has done four of my tune-ups. He always vacuums up after himself and tells me straight when I have a few years left on the system. No one's tried to upsell me. Just honest work."
Linda H. · Fishers · February 2026
via Google
Serving the Indianapolis metro.
4820 N Keystone Ave.
We cover the Indianapolis metro inside a ~25-mile radius of the shop. After-hours dispatch may apply for outer-ring towns. Most weekday calls dispatch within an hour.
- Indianapolis
- Carmel
- Fishers
- Zionsville
- Noblesville
- Westfield
- Brownsburg
- Greenwood
- Avon
- Plainfield
Got a problem? We'll be there.
Call us, or fill out the form. Real human picks up.
Available 24/7 for heating + cooling emergencies. After-hours dispatch fee waived for Comfort Club members.